Shipping Information Stuffed With Plush Toys

Author: Wayne Shelley  

Shipping info for our store

Shipping Information for Stuffed With Plush Toys

  • WE SHIP QUICKLY - We guarantee to ship within 24 hours of your order (unless its the weekend)
  • WE SHIP WORLDWIDE - Over 40 countries serviced so far since 2006
  • WE SHIP FROM AUSTRALIA - The Sunny Gold Coast in Queensland  
  • WE WILL PAY YOUR SHIPPING COSTS - if your toy value in the cart is over $150*
  • WE SHIP AT THE BEST POSSIBLE PRICES WORLDWIDE
  • WE MAKE SURE YOU GET YOUR ITEMS, 100% GUARANTEED OR YOUR MONEY BACK

Transit Times can be estimated by using the AUSTRALIA POST SHIPPING ESTIMATOR.

AUSTRALIAN DOMESTIC PARCELS*
We will pay for your shipping if your order is over $150 (not inc shipping charges)

Delivery Time

Australia Post Normal E-Parcel Post - Depending on location. Western Australia takes the longest.

2-7 Business Days


Road Couriers - To certain postcodes we offer an affordale road courier service utilising a range of systems. ETA's for delivery will be shown at checkout- No delivery to post offices and signature on delivery is a requirement
 
1-7 Business Days

E-Parcel Express Post (if you are in an Express Post Zone) Note: customers outside of Perth in WA will find Express is still sometimes longer than 10 days in transit - this is beyond our control. There is no guarantee of overnight delivery with this service.

1-3 Business Days

INTERNATIONAL PARCELS SHIPPING OUTSIDE OF AUSTRALIA 

Delivery Time

International Parcel Post - Online tracking only when it arrives in your country. This is a great inexpensive method for when the item is not time dependent. US,UK and some European times are generally less than 10 business days.

7-21
Business Days

International Pack & Track Postage - Tracking - Door to Door Online.
Must be signed for at destination - Only available on packages up to 2KG in weight. Much easier to track if there is an issue with delivery. We suggest this if the item is time dependent as a gift. US, UK and some European times are generally less than 10 business days.

7-21
Business Days

ECI Courier/Post (With Full Tracking) - Combination of post and courier. 
Must be signed for at destination. 
( Time taken is dependent on carrier issues due to weather or natural disasters, or customs clearance at destination country)

3-7
Business Days

*Only Australian customers shipping to and Australian address qualify for free shipping on orders over $150

Australian Customers

  • Most of the items we post within Australia cost only $7.95 to ship (up to 500 grams). You can usually get 2-3 smaller items for the one combined shipping cost of $7.95
  • All items are sent with tracking. You can check your toys progress by clicking on the tracking link in your despatch email.
  • You can check your tracking with the number provided at Australia Posts Tracking Portal 
  • Fastways courier tracking is available online here
  • A HOW TO TRACK page is also available

​International Customers

  • International buyers, We make everything as easy as possible for you. Payment is simple, either via VISA or MASTERCARD or AMERICAN EXPRESS or use the simplicty and security of PAYPAL.
  • Our shipping charges are the cheapest on the Net to your destination, there are no extra handling fees.
  • Our prices are in Australian Dollars, and do not include any customs or import charges your own country or the country you are shipping too may levy. Please check before ordering your items. Refer to our Terms for details on re-stocking fees if shipments are refused customs payments by the recipients. We also have information for Australian customers sending gifts to the U.K at the bottom of this page.  
  • We do not ship to AFP/FPO Addresses at this stage. 
  • HOW TO TRACK page is also available

Customs Charges/ VAT information for UK and European Customers or Recipients.

  • Import duties, taxes and charges are not included in the item price or postage charges.
  • These charges are the buyer’s or recipients responsibility.
  • Please check with your country’s customs office to determine what these additional costs will be prior to buying.
  • These charges are normally collected by the delivering freight (postal) company or when you pick the item up.
  • Please do not confuse them for additional post charges, we have already paid full shipping costs before your toys left Australia.
  • As we are a genuine business, we are not able to mark merchandise values below value or mark items as “gifts” - Australian Government & International regulations prohibit such behavior.
  • British and UK Customers and other customers shipping to the UK as gifts can read more over at the U.K. Govt Website on Imports.
  • If your parcel is showing HELD by Royal Mail (U.K) parcels, details on clearing the parcel through Customs can be found on the Parcel Force Website. 
  • Parcels refused by the customer due to customs charges and returned to us will incur a flat $10 restocking fee and initial postage charges will not be refunded. Unfortunately, in the past, it has cost us money to educate people about their own countries laws. We are very good at selling toys, but terrible teachers. If you are considering using us to send a gift to the U.K. or other countries in Europe,  please read this important information.

If you are considering utilising us to send a gift to the UK and some EU countries like France, Germany, and Scandanavian countries. Please read this carefully.

  •  As we are a business in Australia, and we generate shipping labels and documentation showing our business name, and customs registration, there is a much higher chance the packages will be stopped and assessed for Import and customs tarrifs at the U.K Borders. Even if we accept your instructions to mark the items as a gift, the customs office in the U.K can and often do, assess the toys as merchandise and not gifts. The charges, are always the recipients responsibility to pay, as we have no way to know if and when these charges will apply.
  • Our suggestion, if you wish a trouble free gifting experience, is to get the toys shipped to you here in Australia, and then send them on via the Post office with a hand written shipping label. There is simply way less chance of charges being applied.
  • Please take this as a polite warning, as many customers recently have criticised us for these charges, when we simply have no way to get around them, and we give our customers ample warnings here on our shipping page, in the shopping cart, and also within our terms and conditions.
  • If you are confused, or have questions, please message us through the contacts page, and we will try to help.